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Omnora Knowledge Briefing · No. 01 · October 2026

“Ask Klaus, he knows!”And what if Klaus leaves?

Every company has that one person. If they resign tomorrow or are suddenly out, a whole team is underwater. Yours may not be called Klaus, but a face comes to mind right away.

Many international companies secure exactly this knowledge with Omnora, from banking and insurance to energy, logistics and manufacturing. In this briefing, we show you once a month, using a real use case, how it works, and what is new at Omnora.

Intelligence Management

Securing knowledge and making it usable for people and AI

Today’s focus: Urgent knowledge capture when key people leave

The situation

The trigger
Klaus has resigned. His last day is in four weeks.
His knowledge
His most important customer contacts, his best sales skills, exceptions on pricing and delivery: none of it is written down.
The risk
Without a handover, errors, follow-up questions and downtime follow.
42%

of job-related knowledge is not documented anywhere. Source: Panopto / McKinsey

How to secure Klaus’ knowledge in four weeks

  1. Weeks 1 to 3: Klaus captures his knowledge on his own in AI interviews. The AI guides him through the topics, asks follow-up questions and organises the content.

  2. Week 4: Omnora condenses and consolidates the knowledge. Contradictions are flagged so Klaus can correct them before he leaves.

  3. From week 4: Knowledge transfer to the successor, through video training and an AI chat with sources.

AI interview in Omnora: the AI asks questions, the expert answers
This is what an AI interview in Omnora looks like. Try it yourself: 3 minutes, no sign-up

What you gain

  • 30 minutes instead of weeks: One interview replaces time-consuming handover documents.
  • Scalable: Set up the initiative in 5 minutes, Omnora does the rest.
  • Self-directed: Klaus captures his knowledge himself, alongside his daily work.
  • Consistent: Contradictions are clearly highlighted and resolved during the process.

We would be happy to show you what this could look like in your company in a short call, using a case from your team.

Book a call

Not ready yet? Learn more about urgent knowledge capture →

“With Omnora, we created more knowledge content in one year than in the previous 10 years on our intranet.”
Head of HR Talent & Competence Management, development bank

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